Media centre

Citizens Advice media centre

From expert comment and analysis to great case studies, our News Team provides a full support service to journalists. Our National News Team is available 24 hours, providing the latest news and information for media professionals about our work.

Please only contact us if you are a journalist. If you need advice, you can find it online or contact your local Citizens Advice.

Media enquiries

Below is a list of subjects on which we can provide information and comment to journalists. This list is not exhaustive so for specific enquiries contact the press office and we will try to help.

Where possible and appropriate, we can provide case studies.

All means-tested benefits, Universal Credit, disability benefits/PIP, Debt, Credit cards, high-cost loans, responsible lending, rent and council tax arrears, bankruptcy and debt relief orders, bailiffs and county court judgements, loyalty penalties, compensation, access to redress, scams, unfair practices, Energy bills, smart meters, retail energy markets, energy networks and systems, Post access, rural post office coverage, junk mail, Housing, Tenant rights, landlord responsibilities, deposits, repossessions, homelessness, Employment, Gig economy, zero-hours contracts, self-employment, employment rights, redundancy, dismissal, employment tribunals and appeals, vulnerable workers, discrimination, Hate crimes, Equality Act, civil rights, Volunteering.