Aims & principles

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Citizens Advice Lincoln & District offers free, confidential, impartial and independent advice and information. Our service is for people living and/or working in and around the city.

If you live outside of this area you can find your nearest Citizens Advice branch here.

We are a member of the Citizens Advice network which provides an extensive online information system used to advise clients and also sets the standards of advice, training and equal opportunities for our offices. Citizens Advice also helps people at national level by providing information and advice and by influencing policymakers.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Our twin aims are to:

• • • provide the advice people need for the problems they face
    • improve the policies and practices that affect people's lives